Privacy Policy

Privacy Policy

1. Introduction
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website.

2. Information We Collect
When you submit an enquiry through our website, we may collect the following information:

  • Name
  • Email address
  • Telephone number
  • Details of your enquiry or message
  • Any information you choose to provide in uploaded files or attachments We only collect information that is necessary to respond to your enquiry.

3. How We Use Your Information
We use the information you provide to respond to your enquiry, communicate with you regarding your request, and improve our services and website functionality. We do not sell, rent, or trade your personal information to third parties.

4. Lawful Basis for Processing
We process your personal data under the lawful basis of Legitimate Interest in order to respond to enquiries and provide requested information.

5. Data Retention
Personal information submitted through our enquiry form will be retained for 90 days from the date it was first recorded. After this period, the information will be securely deleted or anonymised unless there is a legal or operational reason to retain it for longer.

6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.

7. Sharing Your Information
We will not share your personal information with third parties except where it is necessary to respond to your enquiry or required by law or regulation.

8. Your Data Protection Rights
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate data, request deletion of your personal data, and object to or restrict processing in certain circumstances. Requests can be made using the contact details below.

9. Cookies
Our website may use cookies to improve the user experience and analyse website traffic. Where required, you will be given the option to accept or decline cookies.

10. Contact Us
For any questions about this Privacy Policy or how your personal data is handled please contact:
Email: info@mrjandco.co.uk
Organisation: MRJ & Co.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.

Data Retention Policy

1. Purpose
This policy defines how long personal data collected through the website enquiry form is retained and when it is deleted. The organisation is committed to ensuring personal data is only kept for as long as necessary to fulfil the purpose for which it was collected.

2. Scope
This policy applies to personal information submitted by customers through the website enquiry form, including but not limited to:

  • Name
  • Email address
  • Telephone number
  • Details of your enquiry or message
  • Any information you choose to provide in uploaded files or attachments We only collect information that is necessary to respond to your enquiry.

3. Retention Period
Customer enquiry data will be retained for 90 days from the date the enquiry was first recorded in the system. The retention period allows sufficient time to respond to the enquiry, provide follow‑up communication if required, and resolve any related issues or queries.

4. Data Deletion
Once the 90‑day retention period has expired, the personal data associated with the enquiry will be permanently deleted from the system so that it can no longer identify an individual. Deletion may be carried out through automated system processes or scheduled administrative review.

5. Legal Basis
Personal data collected through the enquiry form is processed under the lawful basis of Legitimate Interest in order to respond to enquiries and provide requested information.

6. Data Security
Personal information is stored securely and access is restricted to authorised personnel only. Appropriate technical and organisational measures are implemented to protect data against unauthorised access, accidental loss, alteration, or disclosure.

7. Exceptions
In certain circumstances personal data may be retained for longer than 90 days where required to comply with legal obligations, resolve disputes or complaints, or protect legal rights. Any such retention will be limited to the minimum period necessary.

8. Ploicy Reviews
This policy will be reviewed periodically to ensure compliance with applicable data protection regulations including the UK General Data Protection Regulation (UK GDPR).
Document Owner: MRJ & Co.
Review Frequency: Annual
Version: 1.0
Year: April 2026